Front Desk Coordinator – Part-Time

Perfect job for someone looking to reenter the workforce part time with the option to work around their child’s school schedule. 

Summary

The purpose of this position is to assist Panther clients and customers who stop in or call Panther, to support Customer Service Representatives (CSR), process storefront business card orders, invoice customers and perform routine office functions.

Essential Duties and Responsibilities

  • Greeting ‘walk in’ customers and directing them to the appropriate person.

  • Answering the phone in a polite and friendly manner and directing the customer to the appropriate staff member.

  • Processing of storefront orders in a timely manner. This includes submitting the job ticket and ensuring they are sent to the customer on the specified due date.

  • Retrieving and processing of incoming mail on a daily basis. This includes delivering to office staff, and processing of customer payments.

  • Ensuring that the Midstates’ envelope is sent on a daily basis.

  • Assisting the CSR’s with job tickets and processing as needed.

  • Taking credit card information from customers for payment.

  • Matching completed job tickets with white billing tickets.

  • Invoicing customers for completed work performed.

  • Filing and maintaining of all completed job tickets.

  • Assisting production with hand work such as kitting, stuffing envelopes, etc. as needed.

  • Other duties as assigned especially those that may be necessary to achieve company and departmental goals

Let’s work together

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